Overview

Creating a strong marketing ecosystem to boost the user base and retention metrics for Akshayakalpa's third-party app.

The Story

Akshayakalpa, a dairy production and distribution company, launched a third-party app to expand its sales and user base.
Despite initial positive buzz, the company was up against a cluttered market and premium product pricing.
The challenge was to create a strong marketing ecosystem, increase the app's user base, and build retention and measurement systems using tech platforms like Mixpanel and Appsflyer.
 
 

The Goal

1. Increase user base for the app
2. Drive retention through various engagement activities 
3. For the Chennai launch, set up a landing page to drive sign-ups and orders via Supr Daily

The Solution

To communicate the core features and product range, we built a strong story around the brand and ambassador Nihal Sarin, who symbolized intelligence and maturity at a young age and represented the right target group. We also communicated the brand's creation process, the founders' Gandhian ideology, and how our principles enable farmers to grow financially and create fantastic products.
For product and performance marketing, we mapped out the right target audience and creatives for first-time installs. We also onboarded measurement and engagement platforms to create the funnel needed for growth.

We then identified and targeted specific geographies in Bangalore likely to buy based on demographics, using curated creatives for the top funnel and remarketing. We also created a referral loop outside and within the app to encourage friends of first-time users to try our products.

To help build content for the brand we also analysed users who had downloaded the app previously through tools such as Mixpanel, Firebase etc to understand the audience stickiness as well as products that they most engaged/ordered in. 

All of this was brought to life through Search, GDN, Facebook App Install, Youtube, RLSA etc.

The Results

80,000 +

new users on-boarded
onto the app

11,000 +

daily active users
as of 20/03/2020

27,000 +

registered users
and over 200 recharging
customers per day

90,000 +

purchase events
recorded on the app

6M +

video views on Youtube